Team Management

• Training, retention, and evaluations

1. Ensure full training and development of the team to ensure best practices
2. Follow Corporate HR structure for annual reviews and timelines

• Monthly Metrics bandwidth & performance (to be developed with management)

• Work with Billing Manager with time off requests
• Ensure brand needs are covered including coverage for their allocated hours

Brand

• Brand Relationships

1. Support monthly Brand Check-ins
2. Quarterly review and update of process documents
3. Support brands to ensure they are adhering to SOX compliance.

General Tasks

• Support & Lead ALL Billing Coordinator tasks
• Work with Billing Manager with on-boarding of new companies
• Implementation & testing of new systems
• Oversee and monitor timely reconciliation of client prepaid media funds

• Maintain the finance system to ensure all billings are expedited according to the contracted schedule and ensure proper documentation is retained

• Monitoring the ticketing system, assigning inquiries to team members and ensuring responses are timely
• Monthly & Year End close, ensure all transactions are completed accurately
• Audit support and file management
• As needed, support Ad-hoc requests